Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@E44e42 It's great to have you aboard in our Fitbit Community! Seems odd that your Fitbit and Lose it accounts are not syncing to each other. The links that shared my friend @Rich_Laue include all the troubleshooting steps you can try in order to get this issue resolved.
Let him or me know how it goes my friend! 
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@16peewee16 Thanks for joining us in our Fitbit Community! I really appreciate your advice and help in this thread! I'm pretty sure this information will help @E44e42.
I'd like to invite you to visit our Discussions board where you can create new topics, share your experiences and meet more people.
Don't hesitate to get back if you need assistance my friend!
Best Answer