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Fitbit not syncint with Weight Watchers App

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‎10-20-2015 17:39 - last edited on ‎12-12-2015 07:16 by Moderator Alum

‎10-20-2015 17:39 - last edited on ‎12-12-2015 07:16 by Moderator Alum

Suddenly my FitBit Zip will no sync with my Weight Watchers app. It will not work on my IPad or IPhone. Have tried shutting off & restarting phone but that does not work either???

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎10-21-2015 07:36

‎10-21-2015 07:36

I'm happy to see you joined the Fitbit Community @Settermom! I appreciate your efforts in trying to fix this issue. Have you tried unlinking and relink both accounts? In order to unlink the account, you will need to go to your Applications page and select "revoke access" to Weight Watcher. After this, you will need to link the account once more by following these steps.

 

Let me know if this helped you out. Smiley Happy

Melissa | Community Moderator, Fitbit

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‎10-21-2015 08:47

In response to Mcore

‎10-21-2015 08:47

There was an issue at Weight Watchers yesterday, a lot of people were unable to sync.

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‎10-21-2015 09:00

In response to songbird1329

‎10-21-2015 09:00

Thank you for joining the Forums and for the update @songbird1329, I appreciate it very much Robot wink. I will let our team members know about this as well. 

 

Please feel free to post back if you have any other comments, questions or friendly tips. 

 

Melissa | Community Moderator, Fitbit

How are you fitbitting with your (pet) best friend? Show us!
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