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Fitbit's position on the CloudFlare/CloudBleed data breach?

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‎02-25-2017 15:05 - edited ‎02-25-2017 19:32

‎02-25-2017 15:05 - edited ‎02-25-2017 19:32

Does Fitbit have a statement on the Cloudflare data breach and how it may impact Fitbit users?

 

I assume if you're reading this you have a Fitbit. Read up on Cloudbleed. Recommended you change ALL passwords, not just your Fitbit account pass.

 

I don't understand why with this date breach being discovered more than 24 hours ago and Fitbit hasn't addressed it yet.

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‎02-27-2017 06:33 - edited ‎02-28-2017 08:58

‎02-27-2017 06:33 - edited ‎02-28-2017 08:58

Hello @GibbyH, thank you for joining to the Fitbit Community. I understand your concern and we have addressed the situation in our help site for any inquiry you may have. Please visit our article for more information: How is Fitbit keeping my data secure in light of Cloudbleed?

 

You can also see our Engineering blog post for more details.

 

Hope to see you again!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

View best answer in original post

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‎02-27-2017 06:33 - edited ‎02-28-2017 08:58

‎02-27-2017 06:33 - edited ‎02-28-2017 08:58

Hello @GibbyH, thank you for joining to the Fitbit Community. I understand your concern and we have addressed the situation in our help site for any inquiry you may have. Please visit our article for more information: How is Fitbit keeping my data secure in light of Cloudbleed?

 

You can also see our Engineering blog post for more details.

 

Hope to see you again!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎02-28-2017 13:45

‎02-28-2017 13:45

Has anyone heard that personal data from Fitbit has been compromised in the cloud because they use a cloud service called CloudFlare?  Link to article below.

 

http://gizmodo.com/everything-you-need-to-know-about-cloudbleed-the-lates-1792710616

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‎03-01-2017 09:14

In response to achc1964

‎03-01-2017 09:14

@achc1964 You can check the response above from @RobertoME, and the help article he mentions. Only a small number of users were affected, and they have all been forced to reset their passwords. If you didn't hear from Fitbit on this matter, you should have nothing to worry about.

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‎03-01-2017 11:56

In response to MatthewFitbit

‎03-01-2017 11:56

Thanks so much.  I did not know who to ask to find out if I was affected.

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