Fitbit steps not showing on MyFitnessPal

[Trucker79]

I have not been able to sync my steps on fitness pal. I have tried everything you have suggested on previous posts including update and revoking access etc. 

Moderator edit: updated subject for clarity

[Surf_Doggie]

I have uninstalled and reinstalled Fitbit AND MyFitnessPal multiple times. When I initially connect the to myfitnesspal does see the steps from Fitbit. When I close the Apps and reopen myfitnesspal and fitbit they will not communicate again until I disconnect and reconnect the two.

As a work around I disconnect and reconnect multiple times during the day so MyFitnessPal will see Fitbit. This sucks!

Web Fitbit Dashboard sees new steps when I open fitbit/sync on phone. This was working for YEARS and stopped working Saturday Apr 23. My Fitbit Version is 3.58(1110)

[EdsonFitbit]

Welcome to the Fitbit Community, @Trucker79 @Surf_Doggie.

I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

In addition to revoking access between Fitbit and MyFitnessPal you can find some other troubleshooting steps in this article.

If you continue having the same issue, please reach out MFP customer support.

Have a nice day.

[chavezi]

The exact same thing is happening to me.  I sent my issue to My Fitness Pal twice, but have not heard anything back.  I tried to get help from Fitbit today, but they couldn't help either.  They provided me with the steps you went through, which I already did, myself, several times.  Very frustrating. 

[EdsonFitbit]

Welcome to the Fitbit Community, @chavezi.

I found this post on MyFitnessPal website with information related to the topic.

Have a nice day.