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Fitbit steps not updating in MyFitnessPal

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‎03-25-2021 11:57 - last edited on ‎03-30-2021 19:21 by Fitbit Moderator

‎03-25-2021 11:57 - last edited on ‎03-30-2021 19:21 by Fitbit Moderator

I've tried disconnecting and reconnecting the apps, logging out of both, and resetting the phone. Still no syncing of steps from my FitBit to either MyFitnessPal.com or MyFitnessPal app. Any other ideas besides revoking access (i.e., turning it off and back on again)?

 

 

Moderator edit: format. 

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22 REPLIES 22

‎03-30-2021 11:19

In response to KrisGolden

‎03-30-2021 11:19

many thanks !!! it works (android phone)

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‎03-30-2021 16:17

In response to Rich_Laue

‎03-30-2021 16:17

Except the part where several of us on this thread have gone through those
steps and it hasn't resolved the issue.
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‎03-30-2021 16:28

In response to KeriKAY

‎03-30-2021 16:28

Mfp stated the issue is on their end

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