help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit versa no longer syncs to go365 after lastest firmware update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-14-2019 08:37

‎10-14-2019 08:37

Since the latest firmware update on October 9th, 2019 my fitbit versa has not synced with go365. I've revoked access and reset but it still doesn't work. Any other ideas?

Best Answer
Labels:
3 REPLIES 3

‎10-14-2019 14:38

‎10-14-2019 14:38

Same here

Best Answer

‎10-16-2019 09:47

In response to HeckDawg43

‎10-16-2019 09:47

Really this is sad. I enjoy my Fitbit but this has been an issue for years from looking at online forums. It could have been fixed easily long ago. I just ordered a Garmin watch. Go365 and Garmin are compatible with one another. I'll never buy another Fitbit again. I know no one cares. 

Best Answer
0 Votes

‎10-16-2019 09:48

In response to Pshirley713

‎10-16-2019 09:48

I'll also get on Humanas Go365 forum and let them know that Fitbit doesn't care about Humana and all the people that have Go365. 

Best Answer
0 Votes