07-30-2015
18:17
- last edited on
12-05-2015
06:14
by
AngelaMa
07-30-2015
18:17
- last edited on
12-05-2015
06:14
by
AngelaMa
Hello, my friends have the Fitbit zip and they sync to the Fitbit app and the my fitness pal app and everything works great for the most part. I decided to get one. I set it up and it was working fine, it still is but I have a problem with the data that syncs to my fitness pal. It shows my steps but in the food diary it shows zero for calorie adjustment. I need help please!!!!!!
Moderator edit: updated subject for clarity
Best Answer07-31-2015 07:34
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-31-2015 07:34
@Ayesha1027 A warm welcome to the Community! It's nice to hear that you decided to get a Fitbit tracker
. It sounds like the apps are working properly, you may want to check What is the Calorie Adjustment in my Exercise Diary? because you're not going to see a calorie adjustment everyday if it's not necessary.
Keep me posted.
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Best Answer
09-28-2016
18:03
- last edited on
09-30-2016
10:16
by
SilviaFitbit
09-28-2016
18:03
- last edited on
09-30-2016
10:16
by
SilviaFitbit
I am having the same problem and I did get a calorie adjustment every day since last September....this past month has been a disaster it wont give me the calorie adjustment every day. I have to spend time connecting and unconnecting.... I need serious help because I am getting extremely frustrated.
Moderator edit: format
Best Answer09-30-2016 10:31
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-30-2016 10:31
Allow me to help you @dianeb613! There were some issues with MyFitnessPal on 9/19 but this has been fixed. In this case, I would like you to contact MyFitnessPal directly so they can investigate more about it.
Thank you so much for your understanding.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer