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Fitstar not connecting!

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Please help I can't get the fitstar app to connect to my Fitbit. I've tried disconnecting and reconnecting them and it won't work. Tried changing email addresses. Help!

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Hello @Daniellerey, let me give you a warm welcome to the Fitbit Community. It's nice to have new faces around! 

 

I'm wondering what exactly is the issue you are experiencing with Fitstar? Are your exercises sessions from Fitstar not syncing with your Fibtit account or your information is not accurate? Are you unable to connect your accounts? Where are you trying to access, is it from your mobile app or the online dashboard?

 

If your exercise sessions from Fitstar are not syncing the best to try is to revoke the access and re-connect your accounts one more time as you have done already. Doing this, your information is renew and you re-establish the integration between Fitbit and Fitstar.

 

Let me know the additional details, I'll be around if you need more help!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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