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Flex is syncing steps to MFP but calories aren't...

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‎03-21-2015 07:14

‎03-21-2015 07:14

Hi, I hope someone can help...

 

I got a Flex yesterday as a birthday present, and linked it to my MFP account. The steps are transferring over, but not calories burned. I've already disconnected and re-connected as per the directions posted a few months ago, but still no luck.

 

Seeing my total steps doesn't do me any good if I can't track calories burned, and I'm at a loss for what to do. I've been looking forward to having a FitBit for months, but now I'm frustrated...

 

Any suggestions?

Thanks,

ZB

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‎03-21-2015 14:36

‎03-21-2015 14:36

You can send an email directly to them for help.  support@myfitnesspal.com  They helped me and answered within a day.

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‎03-23-2015 19:12

In response to SunsetRunner

‎03-23-2015 19:12

Sweet - thanks!

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