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HealthVault isn't updating daily. How can I get that working?

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‎01-26-2014 17:17

‎01-26-2014 17:17

I initially linked my Fitbit Aria to HealthVault, and it updated (about two days behind) for a week. Now it's stopped updating. I just purchased a Fitbit Force, so I'm eager to see my information showing up in both HealthVault and Fitbit. Any ideas? The app certainly shows up as linked, so I'm not sure what I can do other than delink it and relink it.

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5 REPLIES 5

‎03-11-2014 02:51

‎03-11-2014 02:51

Any resolution to this issue? I have the same problem w/Flex and Dashboard Log data I entered.

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‎04-24-2014 17:26 - edited ‎04-24-2014 17:26

‎04-24-2014 17:26 - edited ‎04-24-2014 17:26

Same problem here. HealthVault has received no records since I linked. Fitbit says: "Fitbit will write your data to your HealthVault record as follows:" and lists all the details, but offers only the option to unlink.

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‎04-25-2014 02:57

In response to wbradney

‎04-25-2014 02:57

Linking appears to be delayed - Give it a day or two and check again. No idea why or the lag interval. I've also noticed intermittent and inconsistent duplicate records. Unfortunately, when 2 companies are involved, FirBit & Microsoft, seems neither will take responsibility of offer support.

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‎04-27-2014 11:40 - edited ‎04-27-2014 11:44

In response to Bo3b

‎04-27-2014 11:40 - edited ‎04-27-2014 11:44

I first linked over a week ago - never seen any FitBit info show up in HealthVault.

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‎04-28-2014 07:10

In response to wbradney

‎04-28-2014 07:10

Fitbit is feeding my Healthvault account every day. Last day of info was yesterday.

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