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How do I connect my charge 2 to Noom

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‎02-27-2021 07:41 - last edited on ‎08-12-2021 16:59 by Fitbit Moderator

‎02-27-2021 07:41 - last edited on ‎08-12-2021 16:59 by Fitbit Moderator

My charge 2 was sending step info to Noom but it stopped doing so. How do I restart it

 

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‎02-27-2021 07:59

‎02-27-2021 07:59

Hi @Franlsf - I’m moving your post to the Third Party Integration forum where other Noom users may be able to help. In the meantime, I found these trouble shooting tips from Zoom. 

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‎03-01-2021 16:51

In response to SunsetRunner

‎03-01-2021 16:51

@SunsetRunner thanks for stopping by to help. Hi @Franlsf, welcome to the Community Forums. 

 

Thanks for the details shared on your post. If you haven't tried yet, please follow these steps:

 

  1. Make sure your Charge 2 is syncing with your Fitbit account. For troubleshooting syncing, see Why won't my Fitbit device sync?
  2. Unlink the app from your Fitbit account. For instructions, see How do I manage apps connected to my Fitbit account?
  3. Reconnect the app with your Fitbit account. For instructions, see How do I connect my Fitbit account with another app?

Hope this helps. 

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