06-18-2015
09:41
- last edited on
12-05-2015
05:52
by
AngelaMa
06-18-2015
09:41
- last edited on
12-05-2015
05:52
by
AngelaMa
I synced my fitness pal and Fitbit app together. On the my fitness pal app I can see my steps, but I can't figure out how to get extra calories for my steps that I take.
Moderator edit: updated subject for clarity
06-18-2015 23:18
06-18-2015 23:18
@marisav wrote:
I synced my fitness pal and Fitbit app together. On the my fitness pal app I can see my steps, but I can't figure out how to get extra calories for my steps that I take.
Sorry to hear you're not getting an adjustment! This is usually an issue with MFP, and they even have an article explaining the reasons why. There are quite a few different causes so you'll want to troubleshoot and read over each of them.
Collin | Los Angeles, California
One, Charge HR, Aria - Android 5 (Moto X), Mac
Take a look at the Fitbit help site for further assistance and information. Help others while waiting for help!
10-09-2015 09:42
10-09-2015 09:42
@marisav Hope you're doing well, and enjoying some healthy fall activities! I noticed that @Collin1000 has offered a few suggestions to help resolve your issue with MFP adjustments. Was that the information you were looking for? If so, I invite you to mark @Collin1000's post as the solution. Marking posts as solutions is a great way of thanking another community member while also highlighting their solution so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions here.
If this didn't resolve your question, let us know and we'll be happy to work through it with you.