04-07-2021 16:37 - last edited on 04-08-2021 05:40 by LiliyaFitbit
04-07-2021 16:37 - last edited on 04-08-2021 05:40 by LiliyaFitbit
Stopped working this week. I reconnected them but it stopped again. Is this a fitbit or fitness pal problem?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
04-08-2021 05:39
04-08-2021 05:39
Welcome to the Fitbit Community, @Lbern444.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand your concern and recommend checking this announcement from MyFitnessPal where you can also find the suggested troubleshooting steps: 2021 Messaging Regarding the Status of our Fitbit Integration.
By the way, I've moved your post to Third-Party Integrations board so we can keep our forums organized.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-08-2021 05:39
04-08-2021 05:39
Welcome to the Fitbit Community, @Lbern444.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand your concern and recommend checking this announcement from MyFitnessPal where you can also find the suggested troubleshooting steps: 2021 Messaging Regarding the Status of our Fitbit Integration.
By the way, I've moved your post to Third-Party Integrations board so we can keep our forums organized.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-08-2021 09:05
04-08-2021 09:05
04-08-2021 10:23
04-08-2021 10:23
Thank you for your reply, @Lbern444.
I appreciate your feedback and look forward to getting you back on track.
In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.