06-04-2019 22:46 - last edited on 08-13-2021 14:27 by SilviaFitbit
06-04-2019 22:46 - last edited on 08-13-2021 14:27 by SilviaFitbit
I’ve done all of the steps. It wasn’t syncing so I revoked the access on both fit and myfitnesspal and everytime I try to manually resync them this happens.
I click connect fitbit in my fitness pal and then it takes me to the page where I click “allow all” on the permissions for fitbit then it takes me back to myfitnesspal where it says “to connect your fitbit account please allow myfitnesspal to access all fitbit data points” even though I already did
Moderator Edit: Clarified subject and labels
06-04-2019 23:51 - edited 06-04-2019 23:52
06-04-2019 23:51 - edited 06-04-2019 23:52
I’ve got this same thing this morning as well! My accounts were previously linked; I had trouble with them all yesterday where MFP food wouldn’t sync to FitBit and my steps on Fitbit wouldn’t sync back to MFP (but they were working fine individually - MFP wouldn’t sync to its servers at all in the morning).
I revoked access overnight (after revoking and relinking a few times last night to solve the problem which didn’t work). I can’t now relink them. I go to MFP, go to apps, click Fitbit, which logs me into Fitbit, then click allow all. This takes me back to MFP saying “To connect your FitBit account please allow MyFitnessPal to access all FitBit data points.” which is exactly what I’ve done. I’ve logged out of each account a few times and tried different devices both of which haven’t worked. I have a Fitbit blaze.
06-05-2019 00:07
06-05-2019 00:07
I’m having the same problem it started yesterday still not syncing it’s really bugging me as it was working fine before
06-05-2019 00:27
06-05-2019 00:27
Yep me too. Started last night
06-05-2019 00:32
06-05-2019 00:32
Apparently MFP is aware there is an issue (since yesterday) and is going though sorting out. They have a statement of their website.
06-05-2019 00:59
06-05-2019 00:59
As well as MFP's updates you can also keep up to date with Fitbit's comments on this issue in the main thread at https://community.fitbit.com/t5/Third-Party-Integrations/MyFitnessPal-Syncing-Issues-06-03-19/td-p/3...
06-05-2019 11:07
06-05-2019 11:07
I thought I was going mad, tried unlinking and relinking, but nothing worked.
At least I know it’s a general problem and not just my Fitbit deciding it didn’t want to do that either (as well as only track my sleep about once every 3 weeks!).
Why is everything so hard to do with it?
11-07-2019 18:27
11-07-2019 18:27
I have the same problem it wont sync- did all the troubleshooting keeps ginivg me the To connect your FitBit account please allow MyFitnessPal to access all FitBit data points.