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Integrated scale and fit bit weight don't match

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‎09-30-2017 01:39

‎09-30-2017 01:39

I have a weight guru scale.  It is integrated with my Fit Bit Charge 2.  When I look at weight histories on my scale program they are different than those listed on my fitbit program.  Just a little different.  For example 148.2 on my scale program vs. 148.0 on the fit bit program...usually .1 or .2 different...wondered why?  anyone know?  If it wasn't 3:30 a.m. I would post photos...

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‎10-07-2017 10:57

‎10-07-2017 10:57

Hi there @DonaaDut, let me give you a warm welcome to the Fitbti Community!

 

I was reading your post and the Guru scale does not figure among the compatible third party integrations. However there are tons of apps that use our Open API to integrate their service with ours. In your case I believe the integrations is working fine.

 

What you are seeing is an isolated glitch in the weight tile from your Fitbit account. This issue is under investigation to roll a fix in the future. For some reason the tile will display 0.1 less after a manually weight log. I assume when the Guru scale synced with your Fitbit account, this is take as a manual entry causing this minor inaccuracy.

 

I appreciate your understanding while we work to improve the Fitbit experience.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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