09-12-2016 12:12
09-12-2016 12:12
I wear my fitbit when I walk or run for accurate step counting, but I like myfitnesspal for the distance accuracy. I have my myfitnesspal app connected to fitbit and it syncs fine. However, any activity from myfitnesspal shows up 3 hours earlier than when I did it - a 9:30am walk is recorded in fitbit as a 6:30am walk....it wouldn't be a big deal except that it's now double counting my active minutes and calories in the fitbit app, because it's showing active minutes at 6:30am (when I was sleeping) and then again at 9:30am when the physical tracker was picking up my walk. I checked myfitnesspal and it's recording the proper time there, and I checked my fitbit account and it's set to the correct time zone (myfitnesspal is as well, though if it wasn't I suspect the time difference would go the other way, with the fitbit time being correct). Anyone else see this? Anyone know how the heck to fix it? I don't want to lose the record in fitbit for having exercised, so I don't want to just delete the activity, but I also don't want to see 120 active minutes when I really only hit 60.
09-13-2016 07:09
09-13-2016 07:09
@jkaushik A warm welcome to our Fitbit Community! Seems odd that your activity from MFP is being synced to a different time on your Fitbit account. In order to get this issue fixed, I recommend revoking access from your Fitbit account and then re-link both accounts again and do a new exercise as a test. Once you finish your exercise, sync it and check out if it syncs on the correct time on both apps.
Also, I would like to know how long ago did this issue start heppening?
Keep me posted on the outcome my friend and I'll be around!