08-11-2017
04:53
- last edited on
08-12-2017
05:33
by
RobertoME
08-11-2017
04:53
- last edited on
08-12-2017
05:33
by
RobertoME
I have the 2 accounts synced. I was getting frustrated that my fitbit account wasn't registering some of my workouts on the dashboard (steps, distance, etc are registering). I went to My Fitness Pal to add the workouts that werent there and it's showing the workout has synced from fitbit! If it's syncing to another app, how can I make it show up on my dashboard. Only 2 of my 4 workouts this week are showing up on my fitbit dash.
Thanks
Moderator Edit: Updated Subject For Clarity.
08-12-2017 05:32
08-12-2017 05:32
Hello @EmmyE, it's nice to have new faces around the Fitbit Community!
I have some doubts about the issue you are experiencing. I'm wondering what accounts you are referring when you mentioned you have two accounts? I'm assuming Myfitnesspal account and your Fitbit account, but I'm not sure, so I would like to clarify this.
Also what type of exercise are you doing? Where is not showing your exercise, is it in your Fitbit Dashboard or MFP? You also made mention if it is syncing to another app, I'm wondering which app is this?
Speaking generally about the integration of MFP and Fitbit note that certain information will be shared, as not all the information syncs whit third party integrations. If you are logging your exercise in MFP this will appear on your Fitbit Dashboard as a manual activity on your exercise section. For more information of what information is synced please refer to this post.
Depending of the nature of your exercise logged in your Fitbit Dashboard, this should be shared with your MFP account too. So in the meantime I recommend to make sure your tracker is syncing successfully.
I would like to have a better understanding of the issue you mentioned, but if you have noticed your information is not being shared with your accounts the best to do is to revoke the access and reconnect again to refresh the link between MFP and Fitbit. Please review the following post for this purpose for more instructions.
I'll be looking forward to your response and let me know how it goes!
"Great things are done by a series of small things brought together.” What's Cooking?
08-12-2017 15:10
08-12-2017 15:10
08-12-2017 15:10
08-12-2017 15:10