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LoseIt app

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‎09-29-2023 11:54

‎09-29-2023 11:54

My Charge 5 quit syncing with the Lose it app for the nutrition.  One of the fixes that was posted in the community was to revoke access for Lose It on Fitbit and then re-connect.  I revoked access for Lose It! and now I cannot find the app as a compatible app.  HELP!!  Does Fitbit no longer work with Lose It?  The new Fitbit app is bad enoguh and now this.

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‎10-05-2023 20:16

‎10-05-2023 20:16

I'm wondering this too. I also didn't see Lose It in the compatible apps...I haven't been able to sync calories from Lose It to Fitbit in 5 days. 

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‎10-06-2023 22:02 - edited ‎10-06-2023 22:06

‎10-06-2023 22:02 - edited ‎10-06-2023 22:06

Are you a Lose it premium subscriber? 

Fitbit will only sync with lose it premium accounts. Perhaps your premium subscription has expired?

These are the instructions on how to set up the connection. It is all done within the lose it app or website (Instructions). 

Community Council Member

Nathan | UK

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