Loseit Calorie Bonus is starting the morning with fitbit calorie burn that never happened

[KYKittyKat]

Hi, i have a versa 4 and loseit premium.  For the past few days, my calorie burn bonus area in loseit has been completely off...  it has started me first thing in the morning with between two and three hundred calories burned from fitbit, which is causing loseit to calculate my bonus calories before it should.  The weird thing is that fitbit doesn't show these calories anywhere, but loseit says the calories are coming from fitbit.   These are literally there showing in my calorie bonus section the moment I wake up in the morning.  I started the day today with 287 exercise calories added to my daily budget.  I've disconnected both devices and reconnected, and even bought a new fitbit yesterday thinking maybe mine was shot.... no change.  The number of calories under "current energy burned" for the day in loseit is like 400 calories more than what i've actually burned according to fitbit.  I've turned off and turned back on every setting I can think to change.  Nothing is working. 

[CarlsbadSue]

The Lose It app is saying it’s a problem on the Fitbit end. I haven’t seen anything from Fitbit though to confirm that they are working on it. 

[banja3456]

Yes, I am having the same issue. I hope it gets fixed! For now, I have just disconnected my Fitbit and have been filling in the "fake" bonus calories with fake logs. 

[Fritz2024]

Same problem here! It started 2 days ago and I've disconnected, updated, reconnected, synced - everything I can think to do. It's still randomly adding exercise calories... 

[CindyNMNB]

Same here. My LoseIt Calorie Bonus tells me I've burned over 500 EXTRA calories before I even get out of bed. Man, those were some vigorous dreams! HELLO FitBit people!!! Fix it, please.

[CG_]

Same. Yesterday’s inflated numbers resolved themselves by this morning (energy burned now matches the number in Fitbit) but this morning, before getting out of bed, today’s energy burned in LoseIt once again exceeds Fitbit’s.

 yesterday’s numbers match:

 

 

[corbo65]

As of this morning, still happening! Four to five hundred extra calories burned without any activity…

[CarlsbadSue]

Just finished a chat section and apparently the tracker needs to be updated. Click on your tracker in the top left-hand corner from the today page and click update.

[CindyNMNB]

Mine is updated. Hmm.

[CindyNMNB]

Mine is updated already.

[Margar1990]

I recently had my watch repaired and it seems like since then I've been having this same issue. I've checked and my watch and it is all put to date. I'm wondering if it is a problem with a recent update because when I got my watch back I had to completely reinstall the updates on it. 

[Ehauck]

Same problem here! I’ve updated both apps, rebooted, and like you, showing on LoseIt but no where in Fitbit. 

[corbo65]

Hey — thanks for the info. I did try updating both apps. Didn’t work. Also tried uninstalling and reinstalling both apps, resetting both devices, etc. still getting the same 400+ calorie overnight bonus! I have an email out to LoseIt support, and supposedly Fitbit is “aware of the problem” but nothing yet. My guess is there’s a skeleton crew of techs and support at both companies over the weekend. Maybe they’ll resolve it by tomorrow! Hope so. 

[CG_]

The Fitbit web api is experiencing some issues 

 from LoseIt 

 

[MelIsMe]

I’m SO glad I found this post! The extra calorie burn thing has been driving me crazy!! It’s really throwing off my entire day for what I can or can’t eat. I sometimes eat my calorie bonus especially on the weekends. Super frustrating. 

[SkinnyNana]

Super frustrating! Fitbit needs to fix this!

[Pdkiwi]

So tired of problems with Fitbit. This watch will be my last from them.

[corbo65]

I started putting in a 400 calorie adjustment “snack” into my food log. 🤣

[Valleygrrl]

Same issue here. Started a few days ago with hundreds of bonus burn calories showing up first thing in the morning before even getting out of bed. Frustrating because I can’t track my genuine burn bonus any longer. Have also read it’s a Fitbit related 3rd party issue but no indication when it will be resolved or if they even monitor these forums for issues

[CarlsbadSue]

Sorry update did not work. Still wonky