Loseit Calorie Bonus is starting the morning with fitbit calorie burn that never happened

[KYKittyKat]

Hi, i have a versa 4 and loseit premium.  For the past few days, my calorie burn bonus area in loseit has been completely off...  it has started me first thing in the morning with between two and three hundred calories burned from fitbit, which is causing loseit to calculate my bonus calories before it should.  The weird thing is that fitbit doesn't show these calories anywhere, but loseit says the calories are coming from fitbit.   These are literally there showing in my calorie bonus section the moment I wake up in the morning.  I started the day today with 287 exercise calories added to my daily budget.  I've disconnected both devices and reconnected, and even bought a new fitbit yesterday thinking maybe mine was shot.... no change.  The number of calories under "current energy burned" for the day in loseit is like 400 calories more than what i've actually burned according to fitbit.  I've turned off and turned back on every setting I can think to change.  Nothing is working. 

[DianaDol]

• Oliver suddenly morning my lose.It app is not sinking up with the Fitbit app.It's not registering any workouts that I do

[JuanFitbit · Accepted solution]

Hi everybody! Thank you for your reports and screenshots as well as your efforts. 

Our Team has been monitoring this and worked a solution for this. 
This issue should be solved by now. 

Please make sure that you have the latest Fitbit and LoseIt app updated. 
After updating both apps, turn your phone off/on. 

[sanbeiji]

Confirmed this is fixed on my end. Thanks!

[Valleygrrl]

Thank you for the update and for the team’s work in this! I can confirm the fix is working for me

[Artardugno]

Weird. Mine still says project burn after I’m done logging for the day. 

[Leslie55c]

I’m happy for everybody that seems theirs is fixed… mine is still off a bit. Better than it was. I will just have to adjust the totals myself- frustrating!
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