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MFP is logging calories and macro information from my food but not transferring nutrients

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‎09-24-2020 06:24

‎09-24-2020 06:24

Hi all, 

 

So I have just got a new fitbit and synced it with My Fitness Pal as they seem to have a better backlog of food items when I scan barcodes etc.

It is also great at following micro nutritional information such as vitamins, sugars, sodium etc. However, although it transfers the calories and macro stats from my meals to the fitbit app, the rest of the nutritional information does not seem to move across. 

Is this something I will just have to deal with or is there a way to fix this?

 

Thanks. 

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‎10-11-2022 14:56

‎10-11-2022 14:56

Hi there @Matteo92. Welcome to Community Forums.

 

I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

If you continue having the same problem, please contact our Support Team or the third party customer service.

 

Have a nice day.

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