Map My Run and Fit Bit Charge HR

[JessTarg]

I use Map My Run and recently purchased my Charge HR. I synced my Map My Run account to my Fitbit. It constanly says it has been syncing but I don't see any of the workouts that I've logged in my Map My Run account on my FitBit dashboard. During my 4 mile run today, I logged the workout via Map My Run thinking that it would sync to FitBit and it didn't. What am i doing wrong?

[SunsetRunner]

Hi @JessTarg

Moved your post to the Third-Party Integrations section since being more relevant to the topic and increases the chance of getting a solution.

Wishing a beautiful day

[mdboxberger]

FitBit has been failing to sync with MyFitnessPal since the most recent (11/22?) update for my Android - anyone else seeing this?

[NancyFL]

I have had this same problem with iOS and for longer than the update.  It may be a MFP issue.

[mdboxberger]

Other data from MyFitnessPal like my weight is getting passed successfully it seems to be just exercise right now

[mdboxberger]

I think this is a known problem with the recent FitBit release (for Android at least)

[HelenaFitbit]

Welcome to the forums @mdboxberger! I'll be glad to help on this. 

In this case, it's best if we link and unlink your MFP account from Fitbit. Here's how to do it:

1. Go to your Apps page and search at the middle right of the page for the apps you currently have linked.
2. Select Fitbit tracker
3. Click on Disconnect
4. Log out of Fitbit and MFP. 
5. Log back in
6. Log into MyFitnessPal and click Apps.
7. In the App Gallery, find Fitbit and click Connect.
8. Click Allow to give MyFitnessPal access to your Fitbit data.
9. Follow the instructions provided.

Also, please note that there's been a recent update for the MyFitnessPal App for Android, please check Google Play Store to update to the latest version. 

Let me know if you have any questions, happy holidays!