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Mapmyride and Fitbit app show different ride times.

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‎07-15-2016 09:47

‎07-15-2016 09:47

Hey everyone. I just started using MapMyRide today. I do have it connected with my Fitbit Charge HR already. What's weird, though, is that today I biked for over an hour (about 10 miles round trip), but Fitbit tells me my ride was only 35 minutes. Any advice for this?

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‎07-17-2016 16:17

‎07-17-2016 16:17

Welcome to the Fitbit Community @MaseMan3K. It's great to have you here. This behavior sounds weird. I would recommend unlinking and relinking your Fitbit and MapMyRide accounts. Try revoking the access from both apps. From MapMyRide you can go to "Import Workout" and then place the mouse over the link, click on it once it gets broken.

 

MapMyFitness.jpg

 

From the Fitbit side, go to your Dashboard > Devices > Applications and click "Revoke Access"

 

Revoke.jpg

 

Then, link them once again. Let me know how it goes. Catch you later. Smiley Very Happy

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‎07-18-2016 10:11

‎07-18-2016 10:11

Hey, did you check if GPS was available from the beginning of your ride? I had the same problem because GPS only started almost 20 minutes after I started the ride, so half the track and half the calories were missing...
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