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Mobile tracker

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‎05-22-2016 08:43

‎05-22-2016 08:43

Hi. I used mobile tracker in fitbit ( HTC dual e8) but unfortunately I do not know why it's deactivated even location service is on for fitbit .
Is anyone help me?
I am so confused ? Is fitbit company deactivated mobile tracker?

Thanks
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‎05-30-2016 14:26

‎05-30-2016 14:26

@Mehrdadie Welcome to the Community! I was checking in the supported device list and HTC dual e8 isn't in the list. I think it was working but since it's not in the list it stopped working. If when you're doing the set up procedure you're not getting the Mobile Track option, it may not be supported for you anymore. 

 

Hope this helps. 

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