help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Fitbit Flex isn't syncing with my FitnessPal App

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-13-2015 21:48

‎05-13-2015 21:48

I have tried following some of re suggestions of disconnecting my accounts and then reconnecting them, I have un-installed myfiltnesspal and re-installed it and nothing has helped. I can't get my accounts to sync back up so my info is being shared between my accounts.

Any ideas?!?!
Best Answer
0 Votes
1 REPLY 1

‎05-15-2015 08:20

‎05-15-2015 08:20

@Jordan1986 It's great to have you here! I appreciate the troubleshooting that you've done. There was an issue with MyFitnessPal and Fitbit as you can see here. However, it seems that it was resolved  on May 12; you may want to unlink and relink both accounts and see if it works.

 

Hope this helps Robot Happy

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes