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My Fitbit doesn't sync the steps and calorie adjustment to My Fitness Pal

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‎08-03-2016 18:31

‎08-03-2016 18:31

Hi All,

 

I recently bought a Fitbit Charge HR. I have connected it with My Fitness Pal to synchronize the steps and calorie adjustment. However the steps and calorie adjustment are not getting synchronized with My Fitness Pal. Earlier I used my IPhone inbuilt motion processor and used to synchronize the steps with my MFP and Fitbit and it was working perfect. Now when i did the switch over, it doesn't work any longer. Would appreciate some guidance or help

 

Regards

Sharan

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‎08-08-2016 07:42 - edited ‎08-08-2016 10:37

‎08-08-2016 07:42 - edited ‎08-08-2016 10:37

Hey there @shari2206, a warm welcome to the Community! If your data is not being transferred,  take in consideration that recently MFP has been having some syncing issues, you can refer to this thread and this specific post from @AndrewFitbit with more info. 

 

Let me know how it goes! Woman Wink

Retired ModeratorCindy | Community Moderator

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‎08-09-2016 08:22

‎08-09-2016 08:22

@CindyFitbit Thanks Cindy! 🙂

 

@shari2206 MyFitnessPal implemetented a fix yesterday, so I'd try relinking Fitbit and MFP to see if it's working.

Andrew | Community Moderator, Fitbit

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