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My Fitbit won't update on My Heath Matters page?

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‎12-02-2019 07:20

‎12-02-2019 07:20

My Fitbit is connected to my fitness page at work but it won't update?

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‎12-04-2019 10:55

‎12-04-2019 10:55

@kargueta It's nice to see you around. Sorry for the delayed reply. 

 

Thanks for the details mentioned. I would like you to unlink Fitbit from My Heath Matters page by doing the following: 

 

  1. From the fitbit.com dashboard, click the gear icon 
     
     > Settings > Applications.
  2. Click Revoke Access to disconnect an app from your Fitbit account.

If after trying the above, your accounts aren't updating, you may want to contact directly the My Heath Matters page. They can continue assisting you. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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