Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Fitness Pal showing too many steps from Fitbit. No calorie adjustment shows.

Replies are disabled for this topic. Start a new one or visit our Help Center.

For the 4th day in a row, My Fitness Pal is not showing my Fitbit calorie adjustment. Today, it shows a step count of 13,000, but I’ve only done 11,000, plus there is no calorie adjustment. My Fitness Pal says it is a Fitbit issue since 11/8. Is anyone working on fixing this? This is becoming a regular occurrence and I’m getting ready to just give up on Fitbit. It’s impossible to contact their help center and get an answer.

Best Answer
1 REPLY 1

@Val_R  you'll need to contact customer support by going to this page - click to go there - and filling out the required fields. As you progress, you will go from page to page, adding any required information. Ultimately you will arrive at the place where you can decide to receive or to make a call directly to support. It's the way you'll get things going.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes