08-02-2016 17:14
08-02-2016 17:14
I have followed all of hte instructions listed her (disconnect/ reconnect) but my steps aren't coming from FitBit to My Fitness Pal. Any ideas?
07-13-2016 19:25
07-13-2016 19:25
07-14-2016 10:54
07-14-2016 10:54
07-14-2016 20:37
07-14-2016 20:37
FYI for MyFitnessPaly users ...
"JUL 15, 2016 | 05:47PM PDT
07-15-2016 02:29
07-15-2016 02:29
07-15-2016 10:10
07-15-2016 10:10
07-15-2016 15:59
07-15-2016 15:59
Hello @Aquick
Have moved this thread from the Charge HR to the Third-Party Integrations section to increase the chance of getting a solution.
Your post will get more attention here.
07-15-2016 18:52
07-15-2016 18:52
Can't get it to work either. I can see the total steps in the check-in section of my fitness pal, but cannot get an adjustment through the app. Very frustrating.
07-15-2016 19:26
07-15-2016 19:26
After 2 days it just started working. Give it a couple of days and see what happens.
07-15-2016 19:29
07-15-2016 19:29
07-16-2016 02:42
07-16-2016 02:42
07-16-2016 06:14
07-16-2016 06:14
Why aren't my steps from my fitbit syncing to myfitness pal?
07-16-2016 09:20 - edited 07-16-2016 09:24
07-16-2016 09:20 - edited 07-16-2016 09:24
Everytime I try to sync my myfitnesspal account to my FitBit account, it says one is already synced to my FitBit. However, this is not true. What can I do to fix this? (I have gone to my Fitbit profile and revoked acess but it still says that an account is already linked to my FitBit, even though it is not)
07-16-2016 15:37
07-16-2016 15:37
Allow me to help you @JulieMG70! I saw another user having the same issue. However, I tried doing the procedure and I was able to do it. Please try doing it from the online Dashboard.
Hope this helps. Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-17-2016 10:41
07-17-2016 10:41
07-17-2016 13:37
07-17-2016 13:37
Thanks for taking a break from stepping to visit the Community @Twinmama28. I would recommend doing the following:
- Log out from your Fitbit account
- Uninstall and reinstall the Fitbit software or Fitbit app
- Log back in
This should get you back on track. Let me know how it goes.
Catch you later.
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07-17-2016 20:42
07-17-2016 20:42
07-18-2016 05:11
07-18-2016 05:11
Welcome to the Community @CH1216. If your account are not syncing, I recommend you to re-link the two accounts by doing the following:
1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going to http://www.fitbit.com/apps/myfitnesspal.
After relinking, you can verify that your accounts are syncing by using one of the following data points:
1. On Fitbit you can check for your meal summary and logged activities from MFP.
2. On MyFitnessPal, go to "My Home," then "Check-In." You should see your weight, Fitbit Steps, and Fitbit Sleep Minutes.
Let me know how it goes.
07-18-2016 11:38
07-18-2016 11:38
07-18-2016 11:40
07-18-2016 11:40
07-19-2016 05:53
07-19-2016 05:53
It's nice to see you around the Community @JadJad1234, hope you're doing great! I'd recommend following the steps that my friend @EdsonFitbit has shared here to solve the syncing issue.
Happy stepping!
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