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My Inspire HR syncs to my Prevent T2 website in the middle of the night.

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‎10-04-2019 18:41 - last edited on ‎10-05-2019 16:20 by Fitbit Moderator

‎10-04-2019 18:41 - last edited on ‎10-05-2019 16:20 by Fitbit Moderator

My Inspire HD syncs to my Prevent T2 website in the middle of the night, so it shows I have taken only 11 or 12 steps. How can I make it sync in the evening to show my days total steps?

 

Moderator edit: Updated subject for clarity 

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‎10-05-2019 16:25 - last edited on ‎01-16-2025 06:12 by Fitbit Moderator

‎10-05-2019 16:25 - last edited on ‎01-16-2025 06:12 by Fitbit Moderator

@NancyGROMO Welcome to the Community! 

Thanks for the details mentioned. 

Based in what I've noticed with third-party integrations, the Fitbit data will sync to it once you sync your Fitbit. If your Inspire HR is syncing at might to your account, this is why it's transferring that data to your Prevent T2 website. 

In this case, I would like you to double check if your tracker is syncing to any nearby phone, you might want to turn off Bluetooth to avoid this synchronization and turn it on in the morning. You can learn more about by checking this article: How do Fitbit devices sync their data? 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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