My Versa 2 will not sync with the Weight Watchers application

[debrat2]

My Versa 2 will not sync with the Weight Watchers application.  I text with Fitbit.  They told me I need a new device.  I have only had this device since 2/2021! Any other suggestions?

Moderator edit: updated subject for clarity

[EdsonFitbit · Accepted solution]

Welcome to the Fitbit Community, @debrat2.

Thank you for the information provided.

I would like to clarify, it is not necessary getting a new device to resolve the syncing issue with Weight Watchers. Please visit this article, open the menu "How do I connect my Fitbit account with another app?" and follow the instructions to connect Weight Watchers with your Fitbit account.

Whether you have connected them already but still continue having difficulties, please revoke the access between your WW and Fitbit accounts and connect them once again.

I moved this thread to Third-Party Integrations board because it is more related to the topic.

If you have any question, please let us know.

[debrat2]

Edson- can not thank you enough! I was very frustrated with the process
and not happy with the first response from Fitbit. I am now in sync,
thanks to you!--
Debra

[EdsonFitbit]

Thanks for your response, @debrat2.

I'm glad to hear that you're now in sync, thanks for letting us know and for your kind words.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

Have a nice day.