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My fitness pal not picking up fitbit device

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‎02-17-2020 08:59

‎02-17-2020 08:59

I have tried for days now to reconnect my fitbit. Mfp just randomly disconnected from my device and now it will now reconnect. 
the app and online website says the app is installed however there is no device being picked up on the app or linked. Ive tried absolutely everything and now im stumped. Any help would be great 

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3 REPLIES 3

‎02-18-2020 08:26

‎02-18-2020 08:26

Yup-me too as of today (2/18/20). Nothing is syncing to MyFitnessPal in terms of steps but oddly there is a calorie adjustment for exercise (but it still says 0 steps today whereas Fitbit currently says over 5000)

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‎02-18-2020 08:34

In response to dtoub

‎02-18-2020 08:34

So frustrating. Why has it suddenly started playing up?
My steps have transferred to MFP but nothing else. So hard not having everything working together




Sent from my iPhone
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‎02-22-2020 08:27 - edited ‎02-22-2020 08:30

‎02-22-2020 08:27 - edited ‎02-22-2020 08:30

The Fitbit app is receiving some information from MyFitnessPal but it is a very limited exchange.  The MFP app does not get any data from Fitbit, which means I now have to look for and enter data in two locations.  None of the food information (which MFP does better) shows up on Fitbit, and none of the steps transfer into MFP.  Consequently the data collected by both apps cannot be integrated into an overall fitness plan. 

This is not rocket science.  I am quite certain that there are actually employees at Fitbit who work on managing communication between third-party apps.  Considering there is already a data transfer protocol, how about widening the door to allow more data through bi-directionally?  If this is not possible, how about making the Charge 2's data acquisition totally transferrable to MFP and not worry about bidirectional data transfer?

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