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My fitness pal

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‎02-08-2016 14:34

‎02-08-2016 14:34

I'm
Sure this has been asked and answered but I have searched a few f the forums to no real advantage. My charge used to sync with my fitness pal. This particular device was faulty and Fitbit promptly sent me a new one ....... I have been unable to sync the new device. I have tried the basic like disconnecting. I uploaded the new firmware. My charge doesn't want to co operate.
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‎02-12-2016 05:35 - edited ‎02-12-2016 05:36

‎02-12-2016 05:35 - edited ‎02-12-2016 05:36

Hi @Irishdebbie

 

Moved this thread from the Charge to the Third-Party Integrations section to increase the chance of getting a solution.

 

Wishing a wonderful day / weekend.

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‎02-20-2016 20:14

‎02-20-2016 20:14

Did you remove the old Fitbit device from your account?

You can do this from the bottom of the settings page on the web, or from the trashcan on device page of your app.

 

Hope this helped!

 

Jerry | Fitbit CHarge HR | Windows 10 | Windows Phone 10
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