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MyFitness Pal Nutrition and Actvity not syncing

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‎07-09-2018 16:14

‎07-09-2018 16:14

I set up MyFitness Pal to connect to my Alta HR and it’s not working can’t see nutrition on FitBit or calories burned on MyFitness Pal.

 

Anyone had this issue and know how to fix it? 

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‎07-17-2018 10:52 - edited ‎07-17-2018 10:58

‎07-17-2018 10:52 - edited ‎07-17-2018 10:58

Hello @Route91Survior, it's good to see you around in the forums for the first time. 

 

Just to confirm, do you mean that you were able to connect your MyFitnessPal account to your Fitbti account? I understand the Alta HR device alone can't be directly linked to a third party account, but you can connect both accounts (Fitbit and MFP) to share the information available between them.  

 

This is the information that you should see: 

 

MFP.PNG

 

If you're not seeing this information between your accounts, you can try to disconnect and then reconnect both accounts, to restart the settings. This has been useful to other users who have experienced something similar. 

 

Also, some users have reported being unable to sync data between MFP and Fitbit. MyFitnessPal has identified this and is working to resolve as soon as possible. 

 

I hope this helps. 

 

 

Davide | Italian and English Community Moderator, Fitbit


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