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MyFitnessPal Not Synching All of Fitbit Steps

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‎01-25-2021 13:44

‎01-25-2021 13:44

This has just started recently and has happened multiple times where MyFitnessPal is not syncing all of my steps from the FitBit app.  For example, I currently have 7,269 steps according to my FitBit Inspire 2 and MyFitnessPal is only registering 3,857. I leave both apps open all day.

 

I have tried turning off the steps, disconnecting FitBit, logging out, logging in.  And that has worked in the past but it's a pain in the bum and it is currently not working right now.

 

How can I fix this since the previous tricks I used are not working?  And why does this keep happening recently? I'm so frustrated right now that I just want to throw my phone and FitBit out the window.

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6 REPLIES 6

‎01-25-2021 16:27 - edited ‎01-25-2021 16:29

‎01-25-2021 16:27 - edited ‎01-25-2021 16:29

I saw that MFP was reporting sync issues, but my issue has expanded from MFP not picking up my steps and calorie adjustment from exercise.  Now Fitbit is not picking up my latest food logs from MFP.  So as of right now, Fitbit only knows what I posted to MFP through about 11am PT.

 

I'm currently at 16k steps for the day; MFP only shows 7.9k; I've consumed (through dinner) 1347 calories, but Fitbit is only registering 554.  *Sigh*

 

It's hard to find the relevant posts on MFP forum, you have to go to Help>Announcements>Announcements form Tech Team

 

https://support.myfitnesspal.com/hc/en-us/articles/360055436451-ONGOING-Delay-in-Sync-Overall-Sluggi...

 

 

 

 

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‎01-27-2021 16:37

‎01-27-2021 16:37

Obviously this is a glitch, and we need someone from Fitbit or MyfitnessPal Technical support to fix this issue!!  Please.

Best Answer

‎02-03-2021 12:54

In response to Paxgram01

‎02-03-2021 12:54

Agreed, I have been manually entering my calories burned into MyFitnessPal, since it does not sync at all, but the next day, I have to delete out the additional calories burned that synced from MFP to FB. sigh.

 

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0 Votes

‎02-03-2021 15:52

In response to tkazee

‎02-03-2021 15:52

I’ve invested in an Apple Watch and so far so good. Seems far more accurate to MFP. My only complaint is battery life

Sent from my iPhone
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0 Votes

‎02-04-2021 06:11

In response to Kdp2014

‎02-04-2021 06:11

that's what my daughter did after her versa literally fell apart.  Im trying to hold out to see if they will put out an update that will fix the problem

 

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0 Votes

‎02-04-2021 14:29

In response to tkazee

‎02-04-2021 14:29

MFP hasn't been able to sync with fitbit for 2 weeks. I have a blaze.

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