MyFitnessPal Syncing Problems

[SunsetRunner]

My food diary is not syncing up to my Fitbit app. I just got a new phone, so I went in and disconnected Fitbit from myfitnesspal and then connected it back and it still isn't working. Any suggestions?

[missymiss]

I've got MFP linked to my fitbit and its syncing fine but doesn't register any Cals eating on the Fitbit app. Any one know how to fix this?

[SunsetRunner · Accepted solution]

@SunsetRunner 

Fitbit provides the ability for other companies to link their app to a Fitbit Account to for example upload food from their database, however Fitbit doesn't have any control over this.

Feel free to contact the support team from myfitnesspal:

URL: http://myfitnesspal.desk.com/customer/portal/emails/new

[SunsetRunner]

@missymiss 

Merged your question with this thread due having the same issue, check out the previous post.

[slolee46]

After wasting 1/2 an hour on the FITBIT site looking for their phone number,

I googled it. For anyone who needs it:
FitBit Customer Service                          877-623-4997  very helpfull