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MyFitnessPal entries are being multiplied on Fitbit

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Fitbit Update 10/29/2015: As this issue has now been resolved, I am closing the thread from further discussion.

 

Thank you to everyone who reported this issue and for your patience while we worked to get it resolved. Happy to know that your food logs are back to normal! Robot Very Happy


Fitbit Update 10/25/2015

Syncing food from MFP to Fitbit is now back to normal. Thank you again for everybody's patience while this problem was being worked out.


Fitbit Update 10/22/2015: MyFitnessPal is aware and has added this to their known issues page. Fitbit and MyFitnessPal are closely working together to get this issue resolved ASAP.

 

In the meantime, a workaround to try is to manually delete the duplicate entries from your Fitbit Food Log. In order to delete duplicate entries, do the following:

 

  1. Go to your Fitbit Food Log.
  2. Hover over the duplicate food item, an "X" should appear on the left-hand side.
  3. Click the "X" to delete the entry (illustrated below).

Another option is to unlink your MyFitnessPal account from your Fitbit account and checking your calories on MFP until the multiplying issue is fully resolved! 

 

Thank you for your continued patience as we work alongside MFP to get this issue resolved! 

 

Screen Shot 2015-10-22 at 6.13.00 AM.png


Fitbit Update 10/21/2015: Some users have reported that their MyFitnessPal food log entries are being multiplied on their Fitbit Food Log.

 

Sorry for the inconvenience, but Fitbit and MyFitnessPal are both aware of the issue. We are currently working on resolving this issue with MFP's help. MyFitnessPal has also posted an update here as well. I will share updates here with everyone when I find out more! Thank you for your patience! Robot Very Happy

Erick | Community Moderator

It's all about the food! What's Cooking?

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508 REPLIES 508
Thanks for that. A big help.

Sent from my iPad
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Same problem here!

Sent from Outlook
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@Texassusie wrote:
Same problem here!

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I would contact MFP and let them know that your still experiencing this.

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I think they have sorted the problem at least my system seems to be working properly. If yours s not then I would post to the moderator to get them to look into it

Sent from my iPad
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Fitbit Update 10/27/2015: Syncing food from MFP to Fitbit is now back to normal. Thank you again for everybody's patience while this problem was being worked out. Robot Very Happy

Erick | Community Moderator

It's all about the food! What's Cooking?

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image.png

Now i'm using only Fitbit app for count my calories, My question is: if i use myfitnespal app for write everythings i eat, this food list will be sync with Fitbit app? I'd like to have two lists, one in Fitbit app (like now in photo) and one in myfitnespal app...

 

 

Graphic & Web Designer - www.oresteprisco.com
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As far as I am aware if you use myfitnesspal it will synch to Fitbit which should give you lists in both places.

Sent from my iPad
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@ScugnizzoYou can totally have your food logged in MyFitnessPal and Fitbit as well as @Hillend04mentioned, as long as you set up the MFP integration by following the instructions here. Robot Very Happy

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer

Fitbit Update 10/29/2015: As this issue has now been resolved, I am closing the thread from further discussion.

 

Thank you to everyone who reported this issue and for your patience while we worked to get it resolved. Happy to know that your food logs are back to normal! Robot Very Happy

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer