MyFitnessPal entries are being multiplied on Fitbit

[ErickFitbit]

Fitbit Update 10/29/2015: As this issue has now been resolved, I am closing the thread from further discussion.

Thank you to everyone who reported this issue and for your patience while we worked to get it resolved. Happy to know that your food logs are back to normal! 

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Fitbit Update 10/25/2015

Syncing food from MFP to Fitbit is now back to normal. Thank you again for everybody's patience while this problem was being worked out.

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Fitbit Update 10/22/2015: MyFitnessPal is aware and has added this to their known issues page. Fitbit and MyFitnessPal are closely working together to get this issue resolved ASAP.

In the meantime, a workaround to try is to manually delete the duplicate entries from your Fitbit Food Log. In order to delete duplicate entries, do the following:

1. Go to your Fitbit Food Log.
2. Hover over the duplicate food item, an "X" should appear on the left-hand side.
3. Click the "X" to delete the entry (illustrated below).

Another option is to unlink your MyFitnessPal account from your Fitbit account and checking your calories on MFP until the multiplying issue is fully resolved! 

Thank you for your continued patience as we work alongside MFP to get this issue resolved! 

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Fitbit Update 10/21/2015: Some users have reported that their MyFitnessPal food log entries are being multiplied on their Fitbit Food Log.

Sorry for the inconvenience, but Fitbit and MyFitnessPal are both aware of the issue. We are currently working on resolving this issue with MFP's help. MyFitnessPal has also posted an update here as well. I will share updates here with everyone when I find out more! Thank you for your patience! 

[sek4162]

I'm having the same issue. It seems as if it just statred 2 days ago. Fitbit, Please help!!!!!!!

[crlady]

The last two days Fitbit is going crazy, seems I'm not the only one having this problem. Showing that the have eaten huge amounts of calories. I deleted all the wrong entries as I want my weekly summary to be correct but this took me a lot of time!

[JTH-1]

I have the same proble with my Fitbit Surge

[dreamer15863]

Mine started yesterday also. when I checked my fitbit said I was over calories. It doubled all my fitness pal entries. I have been deleting my food entries on fitbit app. Hope this is fixed soon!

[LabGeekette]

I've had the same problem starting yesterday.  I wasn't able to fix it in the iOS app but went on-line to the dashboard and deleted the additonal entries. I've had this happen before and it always sorts itself out eventually. I updated both MyFitnessPal and the FitBit app on my iPhone this evening.  Hoping maybe that fixes things. 

[brandyware]

Oh good I'm glad they are working on it! It's a pain but I'm sure they will have it taken care of soon.

Sent from my iPhone

[SunsetRunner]

Same thing with my android, having to delete entries to get the right calorie count. Glad they are working on it.

[Klself]

My calorie count continues to be incorrect.  I have not seen a solution. 


Sent from my Verizon Wireless 4G LTE smartphone

[Blushingbunny]

I was afraid it was just me. According to fitbit, I am over 5000 calories today!!! Hope this is fixed soon.

[Missie100]

Same here HR fitbit, Samsung s4 also linked to my fitness pal and it say I have had 3 breakfast, lunch and dinner. (I wish!!) And has put me 4,000 calories over 😢 I realy don't need that much help to go over lol. This started at 6pm ish east coast time. I did find at that time fitbit was not syncing. I wonder if me trying a few time lead to this glitch...

[Shelbtec]

Same problem here!

[mchcpa]

I'm having the same issue...doubled my calorie intake yesterday and tripled it today...grrrrr  Glad to hear I'm not alone!  Hope they fix this like NOW!

[Eileenio]

I'm having the same problem. Also not sure how I manually delete all the extra entries?

[Arw1118]

I am having the same issue/problem

[sek4162]

Press and hold the one you want to delete. An option will come up to delete
it.

[Neofolis]

It's not that difficult.  Fitbit, when working properly just takes the total of each meal from MFP.  At the moment it is adding each line commulatively, so it adds line 1, then the total of lines 1 & 2, then the total of lines 1,2 & 3, etc.  Whilst it's a PITA, all you have to do is go into your food log and remove every entry other than the final total for each meal, which will be the highest number in each case.  So, if you added 5 items for one meal, you would have to delete 4 of them and leave the highest one, which would be the total of all 5 items.  This may be messed up, if you have removed and re-added items in MFP, in which case I would suggest removing every entry from MFP and from Fitbit, then re-entering in MFP and deleting as described above the new entries in Fitbit.  Whilst I hope they get it sorted, this adds less than two minutes to my day, so it's not really a big deal.  I should add that not all versions of the app allow you to delete food entries, as far as I can tell.  If you are unable to delete the entry in whichever app you are using, you can do so through the web interface, which will automatically update in your app of choice.

[GinafromAlabama]

I'm having the same problem! Help us FitBit!!

[rjcs56]

Thanks for the explanation. As you say, this is not a huge deal. I was just surprised by the sudden beginning yesterday after so long without any issues whatsoever.

Sent from my iPhone

[DinaS]

Where do you press and hold? I tried that on my iPhone app on one of the Lunch summaries but it didn't do anything. Thank you. Mine says I had over 7000 calories today lol.

[sek4162]

Not sure. On Android this works. Sorry it didn't work for you.