Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MyFitnessPal entries are being multiplied on Fitbit

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Fitbit Update 10/29/2015: As this issue has now been resolved, I am closing the thread from further discussion.

 

Thank you to everyone who reported this issue and for your patience while we worked to get it resolved. Happy to know that your food logs are back to normal! Robot Very Happy


Fitbit Update 10/25/2015

Syncing food from MFP to Fitbit is now back to normal. Thank you again for everybody's patience while this problem was being worked out.


Fitbit Update 10/22/2015: MyFitnessPal is aware and has added this to their known issues page. Fitbit and MyFitnessPal are closely working together to get this issue resolved ASAP.

 

In the meantime, a workaround to try is to manually delete the duplicate entries from your Fitbit Food Log. In order to delete duplicate entries, do the following:

 

  1. Go to your Fitbit Food Log.
  2. Hover over the duplicate food item, an "X" should appear on the left-hand side.
  3. Click the "X" to delete the entry (illustrated below).

Another option is to unlink your MyFitnessPal account from your Fitbit account and checking your calories on MFP until the multiplying issue is fully resolved! 

 

Thank you for your continued patience as we work alongside MFP to get this issue resolved! 

 

Screen Shot 2015-10-22 at 6.13.00 AM.png


Fitbit Update 10/21/2015: Some users have reported that their MyFitnessPal food log entries are being multiplied on their Fitbit Food Log.

 

Sorry for the inconvenience, but Fitbit and MyFitnessPal are both aware of the issue. We are currently working on resolving this issue with MFP's help. MyFitnessPal has also posted an update here as well. I will share updates here with everyone when I find out more! Thank you for your patience! Robot Very Happy

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
508 REPLIES 508
I have the same issue, I can't see what was logged either
Best Answer
0 Votes

The past two days, I have logged my foods in MyFitnessPal as usual.  When I sync my FitBit at the end of the day - my calories are way over what I have consumed.  The numbers do not match between the two programs at all.  Help please.  This is frustrating and not very motivating to stay on track.  Thanks for any assistance anyone can give me.  

Best Answer
0 Votes
Have linked my fitness Plato fit bit - enter my calories total ie for dinner summary 1291 but my fit bit is telling me I have had two entries one for the food I entered of 1291 and another one saying dinner summery 1062 ........It now says I am 992 calories over but I haven't eaten extra dinner.
Best Answer
Should read link my fitness pal to my fit bit
Best Answer
0 Votes

Every edit of the MFP food intake ends up sending Fitbit a new set of data with the new calorie total.  It started three days ago, so whatever chnaged three days ago on whichever site is the culprit.  Either Fitbit is not checking for the latest timestamp and accepting that as the current (definitive) value or no timestamp is being sent with the linkage so that it just looks like a new entry. 

Best Answer
0 Votes
Mine has been doing the same. It seems that everything I enter for my food in MyFitnessPal is at least doubled in the fitbit app. It said I had eaylten over 5k calories yesterday when I had only done 1520. I Uninstalled ans re-installed with no effect.
Best Answer
Add me to the list. Wish someone could post a solution.
Best Answer
0 Votes
It's done it again, only worse?! Has yours?

Sent from my iPhone
Best Answer
0 Votes

Please help! I hate this!

Best Answer
0 Votes
Hi
I waited until I had finished meal logging for the day before I edit Fitbit , if any new entries go into MFP after you edit they will all come across too .

Regards
Jacqui French
Best Answer
0 Votes
Any idea what's happening, having the same problem
Best Answer
0 Votes

 Hi everybody,

I just merged a lot of posts from the iOS forum into this thread about food data syncing incorrectly from MFP to Fitbit. This is a known issue and a resolution is currently being worked on. Either @ErickFitbit or I will be sure to post updates in this thread as we receive them.

In the meantime, I would recommend checking out this thread's lead-in post for a temporary workaround while a long-term solution is being worked out.

Derrick | Retired Moderator, Fitbit

Best Answer
I just came here to raise this issue too! 5193cal! I hope not!
Best Answer
0 Votes
Same here as of yesterday(wed)
Best Answer
0 Votes
I updated both apps today which changed things. The update didn't work, but it changed stuff. I now see all the duplicates and deleted the wrong ones accordingly which gave my accurate calories. Hopefully tomorrows new sync should do it without the duplicates.

Sent from my iPhone
Best Answer
0 Votes

I'm having the same problem. I just noticed it yesterday. It looks like the fitbit app is creating a new summary for each item in the meal, which adds the new item to whatever has previously been added. For example: If I had 3 things for breakfast: a 200 calorie item, a 50 calorie item, and a 100 calorie item, it would look like this:

 

Breakfast Summary: 200 calories (the 200 calorie item)

Breakfast Summary: 250 calories (the 200 calorie item + the 50 calorie item)

Breakfast Summary: 350 calories (the 200 calorie item + the 50 calorie item + the 100 calorie item.

 

for a total of 800 calories, when it should only be 350.

 

Best Answer
0 Votes
My Flex Fitbit started doing the same thing yesterday. Multiple meals out if nowhere
Best Answer

I have had no issues until the last three days. HUGE calorie inflation. Doesn't matter if I pull it up on my phone or online. According to fitbit I ate 9000+ calories yesterday and 5000+ so far today. These numbers do not add up to what I have been logging in to MyFitnessPal which was 2600 yesterday and 1100 so far today. Why?

Best Answer
Wasn't that a shocker!!!!!!!!!!!!!!
Best Answer
0 Votes
I am having the same problem. There must be a glitch on the system.
Best Answer