01-08-2020
06:20
- last edited on
01-09-2020
08:35
by
AlejandraFitbit
01-08-2020
06:20
- last edited on
01-09-2020
08:35
by
AlejandraFitbit
Hi all,
I'm having issues with my food log on MFP not syncing with my Charge 3. Both apps and my phone (Samsung S8) are up to date yet the food diary isn't syncing.
Every day I have to go and revoke access and re-sync my accounts, but even then it is only adding the food for the current day, even though my food log is updated on a weekly basis. Surely I can't have to revoke access and re-download every day to see my food log? Any help would be much appreciated. Thanks
Moderator edit: subject for clarity
01-09-2020 08:40
01-09-2020 08:40
Welcome to the Community, @BenX91.
Thanks for troubleshooting this syncing issue, the most standard troubleshoot across all integrations is to unlink the connection from both sides (Fitbit and third-party side), then link the accounts again.
If you have already tried this and still having issues, it's usually best to contact the app owner if the integration seems broken.
Let me know if you need anything else. 🙂