07-29-2015
16:22
- last edited on
12-05-2015
06:04
by
AngelaMa
07-29-2015
16:22
- last edited on
12-05-2015
06:04
by
AngelaMa
On my fitness pal it says fit bit is synced but info isn't getting transferred over
Moderator edit: updated subject for clarity
07-30-2015 07:56
07-30-2015 07:56
Thanks for joining the Community @Lexx. This might be a communication issue so I recommend you revoke access from MFP and relink both accounts by doing the following:
1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going to http://www.fitbit.com/apps/myfitnesspal.
After relinking, you can verify that your accounts are syncing by using one of the following data points:
1. On Fitbit you can check for your meal summary and logged activities from MFP.
2. On MyFitnessPal, go to "My Home," then "Check-In." You should see your weight, Fitbit Steps, and Fitbit Sleep Minutes.
Give this a try and let me know if this helped you out.
08-31-2015 11:52
08-31-2015 11:52
@Lexx Hope you're doing well, and enjoying some healthy activities! I noticed that @Mcore has offered a few suggestions to help resolve your issue with Fitbit and MyFitnessPal. Was that the information you were looking for? If so, I invite you to mark @Mcore's post as the solution. Marking posts as solutions is a great way of thanking another community member while also highlighting their solution so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions here.
If this didn't resolve your question, or you're still unclear on this, let us know and we'll be happy to work through it with you.
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