04-24-2022
19:50
- last edited on
04-25-2022
18:29
by
EdsonFitbit
04-24-2022
19:50
- last edited on
04-25-2022
18:29
by
EdsonFitbit
My calories consumed have stopped syncing with Fitbit since 4/23 in the app.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
04-25-2022 18:28 - edited 04-26-2022 18:18
04-25-2022 18:28 - edited 04-26-2022 18:18
Welcome to the Fitbit Community, @ZenImitation.
I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.
Our team has recently released a new version of the Fitbit app (3.55 for iOS and 3.58 for Android devices). For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".
If you continue having difficulties, please revoke access between Fitbit and MyFitnessPal and link them once again. For instructions, please visit this article.
Hope this helps.
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04-25-2022 18:28 - edited 04-26-2022 18:18
04-25-2022 18:28 - edited 04-26-2022 18:18
Welcome to the Fitbit Community, @ZenImitation.
I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.
Our team has recently released a new version of the Fitbit app (3.55 for iOS and 3.58 for Android devices). For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".
If you continue having difficulties, please revoke access between Fitbit and MyFitnessPal and link them once again. For instructions, please visit this article.
Hope this helps.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
04-26-2022 18:11
04-26-2022 18:11
Hey there! I did both things (upgraded the fitbit app and disconnected/ reconnected myfitnesspal) but the integration is still broken. Any updates on if this is a bug with the app update for Android?
04-26-2022 18:45
04-26-2022 18:45
Thanks for your response, @ZenImitation.
The integration between Fitbit and MyFitnessPal is maintained by MFP. In this case, I would recommend reaching out MyFitnessPal customer support. They will let you know how to proceed as soon as possible.
Have a nice day.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!