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MyFitnessPal not syncing to Fitbit 6/26 (RESOLVED)

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‎06-26-2020 12:14 - edited ‎07-26-2020 12:52

‎06-26-2020 12:14 - edited ‎07-26-2020 12:52

Fitbit Update: 6/26

 

Hello everyone!

We're aware of the syncing issues with MyFitnessPal. Your MFP data may not be syncing over to the Fitbit app at this time or delayed. MyFitnessPal is aware of the problem and working to resolve it. You can read more on their website here: Extended Sync, Server, and Fitbit Issues. 

Please follow this thread for updates!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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86 REPLIES 86

‎07-08-2020 19:11

In response to JennerV

‎07-08-2020 19:11

Mines also still messed up. Both sides saying it's fixed.
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0 Votes

‎07-09-2020 08:54

In response to virg_apple

‎07-09-2020 08:54

Apparently it can take quite a while for all the linking/syncing requests
to clear. The last time this happened it also took a few weeks after being
fixed to get through the accumulated backlogs.
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‎07-09-2020 08:58

In response to JennerV

‎07-09-2020 08:58

Yes, this has been bad. Obviously a huge backlog of sync requests for the
system to get through. Last time this happened it was at least a month
before it was working again. Don't know why they don't do a blanket
broadcast to all users to warn them to stop trying to sync etc so the
backlog isn't as big. But all we can do is wait now.
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0 Votes

‎07-12-2020 00:17

In response to wkrahn

‎07-12-2020 00:17

The problem is not so much trying to sync, MFP said the main issue was people removing the third party app and rethinking. If a user tries this ten times, after the issue gets fixed, MFP has to process these ten requests.

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0 Votes

‎07-26-2020 12:51

In response to Rich_Laue

‎07-26-2020 12:51

Update 7/26/2020: This issue is now resolved, please check this post for an update from MyFitnessPal. Thanks for your reports and patience. 

 

If you have any issues with syncing with MyFitnessPal, you can open a new thread to report the experience. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-09-2021 13:04

In response to LiliyaFitbit

‎03-09-2021 13:04

Thanks. 

It won’t show the link you posted.

 

Any updates that you can post briefly here? I’m not techie and my doc is demanding this info so I want to get it right, I use iPhone with MyFitnessPal, the MyFitnessPal free version is what my Bariatric doc needs and it just doesn’t want to sync my swims, sleep, water intake, etc. Please someone help

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‎03-09-2021 23:26

In response to J3SUSFR3AK

‎03-09-2021 23:26

@J3SUSFR3AK tap on "This post"

It will take you to the page on Myfitnesspall about this issue. Please remember that this problem is with MFP, not Fitbit's

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