Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Need to reset my charge??

Replies are disabled for this topic. Start a new one or visit our Help Center.

When using Map My Walk and my fitbit Charge at the same time, the GPS device and the fitbit are over a mile apart with the Charge reading, say six miles, and Map My Walk indicating 4.8 miles. Should I reset the charge?

Best Answer
0 Votes
3 REPLIES 3

It's great to have you here @fit2Btied222! I'm happy to hear you are using Fitbit with Map My Walk. Robot Happy In regard to your question, I believe that restarting the tracker can help improve your tracker's performance, however, I suggest you also setup a stride length on your Dashboard in case you haven't done it. Click on this article to follow instructions on how to do it.

 

Give this a try and let me know if you see any improvement on your readings. 

Melissa | Community Moderator, Fitbit

How are you fitbitting with your (pet) best friend? Show us!

Best Answer
0 Votes
Thanks for the information! I reset my stride length and the tracker
matched almost exactly the distance indicated by Map My Walk! Thanks again!
Best Answer
0 Votes

Fantastic news @fit2Btied222! I'm very happy to hear this and to know that you are now back on track with matching data.

 

Keep up the good work! Let me know if you have any other questions. Robot wink

Melissa | Community Moderator, Fitbit

How are you fitbitting with your (pet) best friend? Show us!

Best Answer
0 Votes