06-27-2021
18:13
- last edited on
06-28-2021
15:54
by
WilsonFitbit
06-27-2021
18:13
- last edited on
06-28-2021
15:54
by
WilsonFitbit
Walgreens wasn't able to sync with my Fitbit so I revoked access on the Fitbit side. Walgreens still shows that it is connected to Fitbit and I am unable to remove it. How do I reestablish the link between Fitbit and Walgreens? I've tried installing the Walgreens app but it thinks it is connected to Fitbit. How do I persuade Fitbit that it should talk to Walgreens? I'm on Android.
Moderator edit: subject for clarity
06-28-2021 15:57
06-28-2021 15:57
Hello @Arritala. It's nice to see you around!
Thank you very much for the detailed information and for any steps you've tried prior to posting. If you were able to revoke access to disconnect an app from your Fitbit account, then you should be able to re-establish the connection by following the instructions here: How do I connect my Fitbit account with another app?
If this is not possible, my best recommendation is that you please contact Walgreens Support for further assistance. Please make sure to provide a brief explanation of the inconvenience and mention the troubleshooting steps you've followed, this way they can assist you from there.
Hope this helps.