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No Steps Sent to Endomondo Since June 10th

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‎07-10-2014 06:29

‎07-10-2014 06:29

Is there a problem currently with the Endomondo integration?

When I record a run or a bike ride on Endomondo, the active minutes and steps are transferred from Endomondo to FitBit but my daily steps from my Flex are not being transferred from FitBit to Endomondo?

 

This was working every day up until June 10th.

 

Thanks,

Richard

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‎07-11-2014 07:37

‎07-11-2014 07:37

The problem is on Endomondo's end. They are aware of it, but still have not resolved it. Suggest you open a case over thiere so it gets more attention. Mine is still pending.

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4 REPLIES 4

‎07-11-2014 07:37

‎07-11-2014 07:37

The problem is on Endomondo's end. They are aware of it, but still have not resolved it. Suggest you open a case over thiere so it gets more attention. Mine is still pending.

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‎07-11-2014 09:00

In response to SunsetRunner

‎07-11-2014 09:00

Thanks Pat.

I'll post it over there now.

 

Richard

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‎07-13-2014 06:31

‎07-13-2014 06:31

Same thing happening to me. Will report a case with Endomondo.

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‎07-13-2014 08:56

In response to matthewh

‎07-13-2014 08:56

The more that complain the better. They don't appear to be giving this a lot of attention. I started a case on 6/26/14 and they replied the next day that they were aware and working on it. I followed up on 7/1/14 and they replied the next day that they didn't know when it would be fixed. Then they closed the case as "solved". I opened up a follow-up case on Friday and they have not responded.

 

My bike workouts are feeing Fitbit so I am not overly concerned. Still, it worked fine up until last month.

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