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No run map or sync to Strava

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‎12-06-2017 22:59

‎12-06-2017 22:59

My last 2 runs have not synced to Strava and neither is the map showing in Fitbit. I tried a manual import but the export has virtually nothing in it? For some reason the run details aren’t being recorded. In Fitbit I see the heart rate and pace but no map. Any ideas?

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‎12-07-2017 06:10

‎12-07-2017 06:10

It's great to see you around @Ted-Dedd. If you are not seeing your information in your Strava or Fitbit account, I recommend taking a look at this post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎12-07-2017 07:55

In response to AlejandraFitbit

‎12-07-2017 07:55

I'd already tried this. My main problem is that there is no data associated with my run in terms of mapping. Even if I manually import the .tcx it doesn't show. It seems the map is missing but the pace and distance are there. Is it GPS related maybe, can it show my pace with steps only?

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