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Non step exercise logged in MyFitnessPal not syncing

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‎12-27-2015 16:55

‎12-27-2015 16:55

Since a Fitbit update yesterday, workouts that are non-step related that I log in My Fitness Pal do not sync to Fitbit. Fitbit step adjustment is working the other way. But, if Fitbit doesn't pick up my MFP workouts, my calorie burn in inaccurate. Anyone else having trouble since update?
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‎12-28-2015 09:01 - edited ‎12-29-2015 07:36

‎12-28-2015 09:01 - edited ‎12-29-2015 07:36

@Cchottel Welcome to the Community! I would like you to unlink and relink both accounts by going to Dashboard > settings > applications > revoke access "under MyFitnessPal". If after performing this, your activities are still not syncing to MyFitnessPal then please contact them directly. 

 

Hope this helps. Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎12-28-2015 14:55

In response to SilviaFitbit

‎12-28-2015 14:55

Don't think this is a MyFitnessPal issue.  None of my other third party services are able to pull data from fitbit, but they are pulling from eachother just fine.

 

Also, the correct path ( at least on all of my interfaces) to add/remove application ac

 

Gear icon in upper right -> Settings -> Applications

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