help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not Retrieving Calories from myfitnesspal

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-29-2015 13:14

‎12-29-2015 13:14

My fitbit app is currently not syncing the calories I ate from myfitnesspal. I logged some things in MFP and they synced, but then I changed my mind and removed something on mfp I didn't want to eat after all, and fitbit still showed the calories more than an hour later. I ended up removing all my entries on the fitbit end and hoping they'd sync again but now I can't get them back. I already tried unlinking and re-linking fitbit from MFP, no joy, now it's just acting like I ate nothing. It was working fine this morning, how did it get so out of whack? Is there any way on either end I can force it to sync?

Best Answer
2 REPLIES 2

‎12-29-2015 15:32

‎12-29-2015 15:32

Never mind this seems to be working now 🙂

Best Answer

‎01-02-2016 10:51

In response to demonslayer

‎01-02-2016 10:51

Hello @demonslayer, welcome to the Fitbit Community! Cat Very Happy it's great to know your information is being transferred properly now. If you ever experience this issue again, please unlink and relink both apps, to do so: 

 

1. Go to Applications on your profile

2. Revoke access for MyFitnessPal

3. Then Log into MyFitnessPal and click Apps. 

4. Click Allow to give MyFitnessPal access to your Fitbit Data. 

5. Follow the instructions provided. 

 

Nice work! Now, let's get back to stepping! Smiley Very Happy

 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

Best Answer
0 Votes