Not receiving Teams notifications

[PeteInOhio]

"com.microsoft.skype.teams". has been selected in the App

I've restarted the tracker and phone, but am still not getting notifications, I do however still see text and phone calls.

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @PeteInOhio.

I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

To resolve issues with notifications, we recommend following these troubleshooting steps.

In addition, you can set up your Fitbit device as a replacement device:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Hope this helps.

[PeteInOhio]

None of the steps provided have fixed the issue.

[EdsonFitbit]

Thanks for your response, @PeteInOhio.

Please check if Microsoft Teams app is updated to the latest version in the Play Store or App Store. 

If everything is up to date, please try the following:

- Log out from the Fitbit app

- Reboot your phone

- Log back into the Fitbit app

- Make sure the Fitbit app is open and running in the background while you try to receive a notification from Teams

If you see any error message, please attach an image for further investigation.

Hope this helps.